Diagnose and resolve fire alarm faults faster- before they become a compliance gap.
Manually managing faults throughout a fire safety system can result in faults being missed for extended periods of time, time-consuming diagnostic work to locate where the fault is within a complex wiring system, expensive call-out fees, alarm fatigue, and exposure to legal liability in the event of a fire.
A lack of real-time monitoring across all fire safety assets in a portfolio can result in compliance gaps, increased risk, and regulatory culpability.
Drax Technology eliminates risks caused by manual fault management in a number of different ways. Due to its ‘always on’ real-time monitoring, a critical alert is pushed to all web-enabled devices as soon as a fault occurs. This keeps facilities teams in the loop 24/7, prevents faults from being missed, and enables remedial maintenance to take place before a fault can develop into something more serious.
Instead of providing a generic alert with a complicated text readout when a fault occurs, our solution provides a live interactive floormap highlighting the precise coordinates of the compromised device or severed wire. Due to the systems suggested next steps, an engineer can skip manual diagnostics and arrive with the right tools and information to fix the issue on their first visit.
The use of advanced analytics allows our system to track minute changes over time. This enables the system to predict a fault and provide an alert to the facilities team that low-cost remedial maintenance is recommended. This results in fewer false alarms and costly emergency call-outs.
All compliance information is automatically logged and added to a secure audit trail that can be provided to regulators and insurers with ease. Providing protection from liability, ensuring insurance claims are accepted, and potentially reducing insurance premiums.
Fewer unplanned engineer callouts and shorter windows of exposure. Both translate directly to cost and risk reduction across the portfolio.
Know what's faulty, how urgent it is, and whether it's been resolved — without chasing engineers for updates. Evidence ready when compliance requires it.
Arrives on site knowing the likely cause and location. First-time-fix rather than a diagnostic visit. Less time on site, more problems solved per day.
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